PRIVACY POLICY
Last Updated: 13/01/2025
At www.blackmambawear.com , we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.blackmambawear.com and make purchases from us. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information from you when you visit our Site, place an order, subscribe to our newsletter, or engage with us in other ways.
a. Personal Information
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Account Information: Name, email address, phone number, shipping and billing addresses, payment details.
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Order Information: Products you purchase, order details, shipping preferences, transaction history.
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Account Registration: If you create an account on our Site, we may store your login credentials (email and password) and any preferences or saved items.
b. Non-Personal Information
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Browsing Data: We collect information about how you interact with our Site, including your IP address, browser type, device type, and usage data (pages visited, time spent on the Site, etc.).
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Cookies: We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to block cookies if you prefer.
2. How We Use Your Information
We use your personal information for the following purposes:
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Order Processing: To process and fulfill your orders, including shipping and billing.
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Customer Support: To respond to your inquiries, resolve any issues, and improve our service.
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Marketing: With your consent, to send promotional emails and offers about new products or services that may interest you.
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Personalization: To personalize your shopping experience on our Site and provide recommendations based on your preferences.
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Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights and interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and deliver services to you, including:
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Payment Processors: To process payments for your orders.
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Shipping Providers: To fulfill and deliver your orders.
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Marketing and Analytics Providers: To help us understand how users interact with our Site and improve marketing efforts.
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Legal Authorities: When required by law, to comply with legal obligations or protect our rights.
These third parties are obligated to handle your information in accordance with applicable data protection laws.
4. Data Security
We implement a variety of security measures to protect your personal information. This includes encryption, secure servers, and access control mechanisms. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete data.
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Deletion: You can request that we delete your personal information, subject to certain conditions (e.g., legal retention requirements).
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Objection: You can object to our processing of your personal data for direct marketing or other legitimate interests.
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Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
For customers in the European Union, you also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
6. International Data Transfers
As we operate globally, your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have the same level of data protection laws as your home country. By using our Site and providing your personal information, you consent to these transfers.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and serve personalized content. You can control cookies through your browser settings. However, disabling cookies may affect some features of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Black Mamba Wear
Email: info@blackmambawear.com
Phone: +351 939129597